Publications - Books & Articles
The Arrogant Leader: Dealing with the
Excesses of Power
“The Arrogant Leader is a
everyone should read, whether they have a boss or are the boss. Jenks and
Steele put arrogance in the workplace in perspective, explaining why so many
leaders can’t find humility. The authors provide helpful strategies for
dealing with arrogance in others and, even occasionally, in oneself.”
roles in today's organizations have been heavily populated by people who
tend to take an arrogant “I've-got-it-and-you-haven’t” stance toward those
around them. This is due in part to this type of person being attracted to
such roles, and in part to the experiences people have when in these roles,
creating an inflated view of their abilities.
Arrogance is an attitude that tends to work against the requirements for
leaders in today’s environment—quick solutions in reaction to change,
excellent reality-testing, learning from experience. Arrogant leaders are
overly enamored of their own view of the world, and contradictory data are
an annoyance to be suppressed as “incorrect.” They tend to hold on to
“wisdom” long past its useful life. They can’t learn from experience because
their basic outlook is that they have nothing to learn. They often demand to
be told what they want to hear which makes them the last to know about
unexpected changes in the environment.
The upshot is that arrogance is a luxury that organizations can no longer
afford (if they ever could), either in their leaders or in the destructive,
inhibiting climate they set for members, customers and their communities.
Selected Existing Publications
• Stephen Jenks & Fritz Steele, The Arrogant Leader: Dealing with the
Excesses of Power
Kittery: Smith/Kerr Associates, 2012.
• Franklin Becker & Fritz Steele, Workplace by Design: Mapping the High-Performance Workscape
, San Francisco: Jossey-Bass Publishers, 1995.
• Fritz Steele, Making & Managing High-Quality Workplaces: An Organizational
, New York: Teachers College Press, 1986.
• Fritz Steele, The Role of the Internal Consultant
, Boston: CBI Publishing
(Van Nostrand Reinhold), 1981.
• Fritz Steele, The Sense of Place
, Boston: CBI Publishing (Van Nostrand
• Warren Bennis, John Van Maanen, Edgar H. Schein & Fred I. Steele,
in Interpersonal Dynamics
, Homewood, IL: Dorsey Press, 1979
• Fritz Steele & Stephen Jenks, The Feel of the Work Place
, Reading, MA:
Addison-Wesley Publishing Co., 1977.
• Fritz Steele, The Open Organization: The Impact of Secrecy & Disclosure on
People and Organizations
, Reading,MA: Addison-Wesley, 1975.
• Fritz Steele, Consulting for Organizational Change
, Amherst, MA:
University of Massachusetts Press, 1975.
• Fritz Steele, Physical Settings & Organization Development
• Warren Bennis, Edgar Schein, David Berlew & Fritz Steele, Interpersonal
, Homewoood, IL: Dorsey Press, 1964; 3rd Ed., 1973.
• Fritz Steele, “The Meaning-Engendering Surroundings of the Workplace,” in
, (Ostfildern, Germany: Hatje Cantz Verlag,
• Fritz Steele, “The Ecology of the New Executive Team", in Leader to
Number 54, Fall, 2009
• Fritz Steele, “Looking for the Center,” in The Journal for Quality
, Vol. 23, no. 5, Winter 2000.
• Fritz Steele, "Reshaping the Workplace: Expanding the HR Executive's
Role," HR Horizons
, Spring, 1992, Issue No. 108.
• Fritz Steele & Franklin Becker, "OD, Organizational Ecology and the
Culture Factor: Toward the Unconstrained Workplace," OD Practitioner
Vol. 23,No.1, Mar.1991.
• Franklin Becker & Fritz Steele, "The Total Workplace," Facilities
Vol. 8, No.3, March, 1990.
• Fritz Steele, "The Ecology of Executive Teams: A New View of the Top,"
, Spring, 1983.
• Fritz Steele, "Defining & Developing Environmental Competence," in C.
Alderfer and C. Cooper, (Eds.), Advances in Experiential Social
, Vol.2, Chichester, UK: John Wiley & Sons Ltd, 1977.
• Fritz Steele, "Is the Culture Hostile to Organization Development? The UK
Example," in P. Mirvis & D. Berg (Eds.), Failures in Organization
Development and Change
, New York: John Wiley & Sons, 1977.
• Fritz Steele, "Organizational Overlearning," Journal of Management
, Vol. 9, No. 3, 1972.
• Fritz Steele, "Consultants and Detectives," Journal of Applied
, Vol. 5, No. 2, 1969.
• Fritz Steele, "Interpersonal Aspects of Architect-Client Relationships,"
, March, 1968.
Publications in the Works:
• Organizational Ecology: High Choice Workplaces for the Agile
• Place Envy: Notes of a Perpetual House-Hunter